Testimonials

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Average rating:  
 98 reviews
Saved us!!!

We returned from a trip to find our house 95 degrees. We had previously had a service contract with Service Legends...they completely failed....Three week wait for a new air conditioner. I called Des Moines Heating and Cooling and they came out the same day and came the next morning to install a new unit. I was so appreciative of fast and professional service within 24 hours we had a new system up and running. Thanks again!!!

Excellent Service

Company installed our new AC & Furnace 3 years ago and we love it. This past weekend, with terrible temps and high humidity, the fan motor decided not to work so I called and we had a service tech within an hour. Fixed the problem and we were set to go. Thank you for the wonderful service and I have always recommended them to anyone who is thinking about heating & cooling. Great Job!!

by Larry Dunning on Des Moines Heating and Cooling

service was performed quickly and professionally with no B.S. about additionally unneeded parts or service, I'am glad this company is honest about your service needs...I will always use their service from now on.

Fantastic work great install

The unit is better than expected Craig gave me knowledge i didn't have. His installer spent a great deal of time making sure that he did everything just right. They cleaned up their work space and treated my home as if it was their own. The young man and the office gal worked very hard explained everything to me made sure to tell me what was going on as they went along. They registered my new unit and sent me a thank you letter. The employees at this company genuinely care about their customers and their work. Thank you for your quality work very pleased!!

Fantastic work great install

The unit is better than expected Craig gave me knowledge i didn't have. His installer spent a great deal of time making sure that he did everything just right. They cleaned up their work space and treated my home as if it was their own. The young man and the office gal worked very hard explained everything to me made sure to tell me what was going on as they went along. They registered my new unit and sent me a thank you letter. The employees at this company genuinely care about their customers and their work. Thank you for your quality work very pleased!!

Great understanding and amazing customer relations

I dealt with nikki regarding an invoice that I was told I wouldn't be charged for she made sure she followed up with the right people and myself and handled the situation in a very timely and professional manner she made sure to assure me how much they value me as a customer for many years and ended up signing me into a service agreement for my lennox warranty. I truly appreciate her understanding and prompt attention. I will continue to use des moines heating for all my hvac needs!

Josh is awesome

When I need something done, Josh is usually the guy they send out to me. He is down to earth and I'm comfortable with him being in my home even if I can't be there. He's just a real guy doing his job and making sure that the job is done right.

Loyal customer

I've been with these guys since 2009 and there just isn't anything that could make me switch companies. The people that come out to do the work are just as friendly and professional as the people in the office. The work is always done in a reasonable amount of time and they never do anything that is going to cost me before asking me. That is the kind of thing that keeps a customer loyal.

Appreciate your patience

I have had to reschedule several appointments and when they came out to prepare my furnace for the winter, I had lots of questions. Josh was so patient with me. He took the time to make sure that I understood the answers and never made me feel ridiculous for asking. Everyone was just so friendly. It was refreshing.

Thanks

Just wanted to say thanks for calling to see how things were going. I wouldn't have thought about calling until it came time to turn the furnace on and it gave off that first time of the year smell. Thanks for being on top of things.

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